Terms of Service

If you are using our app, you're agreeing to these terms. We've included a short explanation at the start of each section to make things clearer, but those explanations aren't legally binding - the full text of each section is what counts.

IMPORTANT: This is software currently in TestFlight. This is an alpha release. Things might break. Features will change. Please use at your own risk.

1. Who We Are

We're Liminal. Our company is incorporated as Zenly Ltd with company registration number 16556039 and is based in London. You can find us at 41 Pitfield Street, London, N1 6DA, UK. When we refer to ourselves in these Terms, we use "we," "us,", "Liminal" or "our."

As one of our alpha testers, you're helping us build Liminal.

You can contact us directly: fifi@liminal.cash

2. What This App Is

The app is a technology platform that provides you with a user interface to interact with blockchain technology, smart contracts, and third-party services. Liminal never holds funds. When you top-up the app, you are adding stablecoins to a self-custodial smart contract wallet which you control through our interface.

Here's what we do:

• Provide a front-end interface for you to use
• Connect you to third-party wallet services
• Connect you to third-party on/off-ramp services
• Help you interact with smart contracts and protocols on the blockchain

Here's what we don't do:

• We are not a bank or a financial institution
• We are not a money transmitter
• We do not custody your money, funds, stablecoins or other assets or cryptoassets
• We do not hold, store, or control your money, stablecoins or other assets or cryptoassets
• We do not process payments or transactions ourselves
• We do not provide financial services or financial advice

Think of us as the front door to blockchain technology: we're the interface that makes it easy to use, but the actual services are provided by others. Through us, you can provide instructions and interact with blockchain technology, decentralised applications and third party service providers.

3. Third-Party Services

Our app connects you to services provided by other companies. Each has their own terms. These include, without limitation:

• Privy: Provides wallet infrastructure services including account creation and recovery
• Bridge: Provides stablecoin on-ramp and off-ramp services for moving between fiat and stablecoins
• Blockchain networks and protocols like Morpho: The underlying technology that processes transactions

Important: These third parties have their own terms of service and privacy policies. By using our app, you're also agreeing to their terms, which set out their responsibilities for the services that they provide.

4. Your Wallet and Custody

You own your funds. We don't hold or control them. This means you're fully responsible for keeping your wallet secure.

When you create a wallet through our app:

• You're responsible for your account and wallet security and access credentials
• We cannot reverse, cancel, or refund transactions once they're on the blockchain

5. Blockchain Transactions

Transactions happen directly on the blockchain. They're permanent and irreversible.

When you send or receive stablecoins or any funds on the Liminal system:

• Transactions happen directly on the blockchain through smart contracts
• We don't process, hold, or control these transactions
• Blockchain transactions are permanent and irreversible
• You're responsible for ensuring transaction details are correct
• Network fees including gas fees and currency conversion apply and are paid to the relevant blockchain network or service provider
• Transaction times depend on the blockchain network, not us

6. Stablecoin On-Ramp and Off-Ramp Services

When you convert to or from stablecoins using fiat currency:

• These services are provided by a third party service provider, not by us
• You will be required to complete a know-your-customer (KYC) process for compliance purposes, in order to use the services
• The third party service provider's terms, fees, and limits apply
• We don't control availability or transaction approval times

7. Who Can Use This App

You must be 18+ and legally allowed to use cryptocurrency in your location.

Restricted locations: We may not be available in certain countries. Check if your location is supported before using the app.

You can use this app if:

• You're at least 18 years old
• You're legally allowed to use stablecoins in your jurisdiction
• You're not on any sanctions list or restricted from using this technology
• You're not in a country where the provision of these services would otherwise be illegal
• You haven't been previously suspended or banned from the app

By agreeing to these terms, you're confirming all of the above is true.

8. Your Responsibilities

You're responsible for your account, your transactions, and following the law.

You agree to:

• Provide accurate and truthful information
• Keep your login credentials and wallet access secure
• Understand the risks of blockchain technologies
• Verify all transaction details before confirming
• Comply with all applicable laws in your jurisdiction
• Report any bugs or security issues to us immediately
• Not use the app for illegal activities
• Not attempt to hack, exploit, or abuse the app
• Not use the app if you're in a restricted location

9. Risks You Need to Understand

Using blockchain technology comes with risks. Make sure you understand them:

• Irreversibility: Blockchain transactions cannot be undone
• Technology risk: Smart contracts and blockchain technology can have bugs
• Network congestion: Transactions might be delayed or fail
• Regulatory risk: Stablecoin laws are still evolving and may change
• Loss of access: If you lose your credentials, your funds may be unrecoverable

By using this app, you acknowledge and accept all of these risks. As an Alpha tester, we expect you to know and already be familiar with these risks.

10. Alpha Software Disclaimer

This app is currently in TestFlight alpha testing. Expect bugs and changes. This means:

• Features may not work perfectly or as expected
• Bugs, errors and crashes are expected
• Features may be added, changed, or removed without notice
• The app might become unavailable temporarily
• Performance may vary

By using alpha software, you accept that things won't always work smoothly. Help us improve by reporting any issues you encounter.

11. No Liability

We provide access to this Testflight app "as is" with no warranties of any kind. We're not liable for losses or issues beyond our control.

No Warranties

To the maximum extent permitted by law, the app and all services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all warranties including but not limited to:

• Any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement
• Any warranties that the app will be uninterrupted, timely, secure, or error-free
• Any warranties regarding the accuracy, reliability, or completeness of any content, information, or services
• Any warranties arising from course of dealing, usage, or trade practice

Exclusion of Liability

To the maximum extent permitted by law, we shall not be liable to you for:

• Any loss of profits, revenue, business, or anticipated savings
• Any loss of use, data, goodwill, or reputation
• Any indirect, incidental, special, consequential, or punitive damages
• Lost, stolen, or inaccessible cryptocurrency or digital assets
• Transaction errors, failed transactions, or incorrect transaction details you provide
• Smart contract failures, bugs, exploits, or vulnerabilities
• Issues with third-party services (stablecoin issuers, blockchain networks and protocols, including without limitation any non-custodial lending protocols)
• Price volatility, market fluctuations, or financial losses
• Network fees, gas costs, or transaction costs
• Hacks, security breaches, phishing attacks, or unauthorised access
• Regulatory actions, changes in laws, or legal issues
• App downtime, bugs, technical issues, or service interruptions
• Loss of funds arising from third party services, platforms, networks or protocols
• Loss of funds arising from your own actions or inactions
• Loss of wallet access, private keys, or recovery credentials
• Any damages arising from your use or inability to use the app

This exclusion applies regardless of:

• The legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise)
• Whether we were advised of the possibility of such damages
• Whether such damages were foreseeable

Aggregate Liability Cap

To the maximum extent permitted by law, in no event will our cumulative liability from any cause of action and under all theories of liability (whether in contract, breach of contract, tort, negligence, or otherwise), arising out of or relating to these Terms or your use of the app, exceed the lesser of: (a) £60 (or the equivalent in your currency); or (b) the aggregate amount you have paid us in fees in the 12 months preceding the claim.

Additional Provisions

Exclusion of Implied Terms: To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may be implied by statute, common law, or the law of equity.

No Fiduciary Duty: These Terms and the provision of our app services to you are not intended to and do not create any fiduciary duties or obligations between you and us. We owe you no duties except those expressly set out in these Terms.

Third-Party Actions: We are not liable for any acts, omissions, errors, or defaults of any third party, including but not limited to stablecoin issuers, blockchain network operators, or any other third-party service provider.

Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

Your Acknowledgement

You expressly acknowledge and agree that:

• You assume all risks associated with using the app and cryptocurrency
• You are solely responsible for your wallet, private keys, and transactions
• You use the app entirely at your own risk
• These limitations of liability reflect a reasonable allocation of risk

Statutory Rights

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.

The app is provided "as is" with no warranties of any kind. You use it entirely at your own risk.

Maximum liability: If we are found liable for anything, our total liability for any one claim or in the aggregate, in relation to the app and any related services, whether to you or any third party, under any legal basis whether contract, tort or other, is limited to £60 or the equivalent in your currency. Please use the app at your own risk.

12. No Financial Advice

We don't provide financial, investment, legal, tax, or any other professional advice.

Nothing in this app constitutes financial, investment, legal, or tax advice. We don't currently support the purchase of cryptocurrencies or cryptoassets within the app, and we do not recommend any particular cryptocurrency, transaction, or strategy.

When you use the chat functionality, consider it the same way you consider Google search, ChatGPT, or such other information services.

Consult with qualified professionals like your mother before making financial decisions.

13. Fees

Our app is currently free to use during alpha. We pass on fees from third parties. We may introduce fees in the future and will notify you in advance.

Third-party fees: If you pay any fees, these will be to:

• Blockchain networks (gas fees) for transactions
• On/off-ramp services fees, which include a spread fee on any currency conversion
• Any other third-party services you use through our app (e.g. Anthropic's Claude for chat)

No refunds will be given for any reason.

14. Privacy Notice

Here's what data we collect and how we use it.

What We Collect

We collect information you provide during account registration (name, email address, phone number, date of birth) and identity verification documents as required by law. We also collect usage data, device information, and transaction information to provide and improve the app.

Why We Collect It

We process your data based on: (a) your consent; (b) contractual necessity to provide the app services; (c) compliance with legal obligations including anti-money laundering and know-your-customer requirements; and (d) our legitimate interests in improving the app and preventing fraud.

How We Use It

We use your data to: provide the app services, verify your identity, process transactions, communicate with you, comply with legal requirements, prevent fraud and abuse, and improve the app.

Who We Share With

We share your data with: (a) Infrastructure service providers; (b) On/off-ramp service providers; (c) with regards to your public wallet address, which could be considered your personal information, this is visible on the blockchain); (d) any other service providers who help us operate the app; and (e) legal authorities upon request, where required by law. We do not sell your personal data.

Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing, port, and object to processing of your personal data. You can also withdraw consent at any time. To exercise these rights, contact us at fifi@liminal.cash.

Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of transmitting data over the internet.

Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. After account closure, we may retain certain data as required by law or for legitimate business purposes.

Third-Party Services

Privy, Bridge, and other third-party services collect and process data under their own privacy policies. We recommend reviewing their policies to understand their data practices.

Cookies

We use essential cookies necessary for the app to function. We do not use marketing or analytics cookies without your consent.

Complaints

If you're unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk, or the relevant data protection authority in your country or region.

Updates

We may update these privacy practices from time to time. Any changes will be communicated through the app or by email.

15. We Can Suspend or Terminate Your Account

We can suspend or close your account if you violate these terms or for legal reasons.

We can suspend or close your account if:

• You violate these terms
• We suspect illegal activity or fraud
• We're required to by law or regulation
• Your account poses a security risk
• You provide false or misleading information
• You create multiple accounts or abuse our systems

We'll try to give you notice when possible, but we may act immediately if necessary to protect ourselves or other users.

You can close your account anytime by transferring your funds out and contacting us.

16. We Can Change These Terms

We can update these terms at any time. We'll notify you of significant changes through the app or by email.

If you continue using the app after changes, you're agreeing to the new terms. If you don't agree with the changes, you should stop using the app.

17. We Can Shut Down or Change the App

We can modify or discontinue the app or any features at any time. This is an alpha launch, so expect many continuing changes!

We reserve the right to modify, suspend, or discontinue the app or any features at any time, for any reason, with or without notice. We're not liable for any modifications, suspensions, or discontinuation of the app.

Because your funds in Liminal are always held in a self-custodial wallet, so long as your login credentials are safe and in your control, you will be able to access your funds.

18. Intellectual Property

We own all rights to the app's design, code, branding, and content. You can't copy, modify, or redistribute any part of the app without our permission.

We own all rights to the app's design, code, branding, and content. You're granted a limited licence to use the app, but you can't:

• Copy, modify, or reverse engineer any part of the app
• Redistribute or resell the app
• Remove any copyright or proprietary notices
• Use our branding or trademarks to pretend to be us

19. Disputes and Governing Law

These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, England. The language to be used in the arbitral proceedings shall be English. The governing law of the contract shall be the substantive law of England.

Nothing in this arbitration clause prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent a breach of confidentiality obligations.

If any part of these terms is found to be invalid or unenforceable, the rest still applies.

20. Contact Us

Questions or concerns? You can email us at fifi@liminal.cash.

Please be reasonable, it is literally my inbox.

21. The Bottom Line

We're building a user-friendly interface for you to use blockchain technology, smart contracts and stablecoins. We connect you to third-party services and decentralised protocols. We don't hold your money or provide financial services—we're just the technology layer that makes it all work together.

Blockchain technology has risks. Transactions are irreversible. We're not liable if things go wrong. This is alpha software, so expect bumps. Use at your own risk.

We're excited to build this with you. Thanks for being part of our alpha test.